I have a question about the Ed Sheeran concerts
Got a question about the concerts? Take a look at some of our most common frequently asked questions: www.ipswichentertains.co.uk/ed-sheeran-concert-faqs
If you have a ticket query please refer back to your ticket agent.
If you have a query regarding travel, please refer to the travel information at www.ipswichentertains.co.uk/ed-sheeran-at-chantry-park
Are dogs allowed?
Shows at the Regent and Town Hall & Corn Exchange allow assistance dogs. Call 01473 433100 to inform the venue you will be bringing an assistance dog.
A bowl of water can be provided for assistance dogs.
What refreshments are available?
Catering is available at the majority of our outdoor events and specific vendors & offerings can be seen on individual event pages. We try to offer a variety of food options to suit all dietary needs such as vegan and vegetarian.
The Town Hall has a cafe selling hot drinks and snacks as well as a licensed bar in the main hall.
The Regent Theatre has a licensed bar and also sells snacks.
Can I bring my own food?
Please note that some third-party events and venue hires may have different conditions regarding food. We will publish any additional information on the event page.
Bringing food to events an the Regent Theatre and Town Hall & Corn Exchange is not permitted.
Is alcohol allowed?
At the majority of our outdoor events alcohol is not permitted. At Open Air Cinema, Music Day, Open Air Theatre with The Pantaloons, Global Rhythm and the Indian Summer Mela, alcohol is permitted, the amount permitted is at the discretion of our security and should be limited to amounts of individual consumption. Our security reserve the right to operate a random search policy and we ask that patrons kindly co-operate with such a request, failure to do so may result in refusal of admission. Please note that some third-party events and venue hires may have different conditions regarding alcohol. We will publish any additional information on the event page. Bringing alcohol to events at the Regent Theatre and Town Hall & Corn Exchange is not permitted. In addition, we also have a strict no-glass policy at our outdoor events.
What about glass bottles?
Can I put up a gazebo at any outdoor events?
What parking is available?
For our Maritime event there are pay and display car parks within walking distance.
The Regent Theatre has a designated blue badge car park. There is no on-site parking for the Town Hall & Corn Exchange.
Ipswich Borough Council offer a number of car parks throughout the town centre. For more information click here.
Any group booking discounts?
Group discounts are available for shows at the Regent Theatre and Town Hall & Corn Exchange on a show-by-show basis, please check the details of the show before booking.
Will there be any road closures?
Is there blue badge parking and general disabled access?
For our Maritime event there are pay and display car parks within walking distance. Holywells Park has a designated blue badge car park.
The Regent Theatre has a designated blue badge car park.
If you have any specific requirements you would like to discuss please don’t hesitate to contact us at firstname.lastname@example.org or on Facebook and Twitter @IpswichEnts
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